5 elements of successful digital transformation

If a digital transformation project is unsuccessful, it is often because technology was prioritized without devoting equal attention to
people and process. In this checklist, learn how using 5 key elements when planning technology investments helps to prevent failure and
produce positive outcomes.

Leadership, product, development, architecture, and operations. Deficits in even one element can reduce the value of digital transformation programs or cause them to fail entirely. When building capabilities in each element, pay attention to people and process as well as technology. Organizations that build competencies in these areas can more quickly adapt to evolving needs and increase user satisfaction.

Encourage leadership
1. Promote a culture of experimentation and collaboration
2. Reward the behaviors you would like to see
Focus on products
1. Shift the focus from projects to products.
2. Treat the product as an experiment.
3. Fail fast, fail often, and learn always.
Innovate development
1. Develop empathy for other teams and users
2. Aim for rapid feedback
3. Foster a culture of curiosity and inquiry
4. Commit to technical excellence, testing, and continuous integration
Build a solid architecture
1. Balance cost, performance, and failure characteristics. Make these trade-offs deliberately.
2. Create an event-driven architecture.
3. Enforce architecture with standardized services
Maintain operations
1. Develop empathy for developers and product managers.
2. Implement mechanisms for fault detection and fault determination.
3. Develop the technical understanding to remediate and learn from incidents.